Our Services

Recruitment

Our objective is to provide impartial advice, source quality people and successfully market quality opportunities within the hospitality and tourism, technical (facilities management, engineering, construction), administration and healthcare industries, whilst establishing ourselves as a well respected and recognized organization throughout Qatar and the region.

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Food & Beverage Concept Development

We provide full concept development support including, but not limited to menu development and pricing strategies, staff and management training programs, equipment selection, operational design, capital budget and forecasts of income and expense, as well as business and marketing plans. Concept development services include full documentation of all policies, standards, procedures and training systems for a new operation.

Management Services

Gala Hospitality provides a wide range of management services including turnaround implementation, operations evaluation, tender evaluations, management advisory, management contract analysis and negotiations, project management, facility development, owners’ representation, hotel operations, restaurant operations, club operation, and asset management. We are also able to assist Hotel & Restaurant owners to search and mediate with International Operators and Franchisors and assist in setting up their business in the country.

Mystery Shopping

Ever wonder how your customers are treated in your stores? If your associates are honest, courteous and dependable? Are you doubtful if your company’s Standard Operating Procedures are followed religiously by your team members? Serving all segments of the Hospitality industry, Gala Hospitality provides flexible and dynamic mystery shopping programs that monitor the integrity of your company’s image and the quality of customer service provided.

Sensorial Marketing

For the first time in Qatar, sensorial marketing and sound design is being offered in the Hospitality industry. We have affiliated with SPAMusic.fr based in Paris, France who have the full package of creating holistic and multi-sensory experiences for your guests; from the moment they enter your property until they leave. If you have a Hotel, Restaurant or Spa property, we are able to tailor make your musical identity that will enhance your guest experience and encourage them to repeat their visits. Listen to one of SpaMusic.fr’s music creations.

Strategic Planning

We assist the organization in the process of defining its direction and making decisions on allocating its resources to pursue its strategy including its capital and people . We are able to support you in the development and establishment of your Standard Policies & Procedures where we are passionate in ensuring that all your company’s departmental functions are linked to one centralized system of management.

Hospitality & Private Residence Consulting

We have tied up with FCW Hospitality and Private Residence Consulting, Inc. a New York City based firm providing private residence and hotel consulting services. Whether clients wish to train existing staff, recruit new talent, train to Five Star hotel standards, or set up a new private residence once construction is complete, together with FCW Consulting, we can help. We are able to provide:

  • Complete Turnkey Setup of all Residential Services
  • Etiquette and Protocol Training
  • On-site Training
  • Creating and Establishing Household Manuals

Sports Events Consultancy

Gala Hospitality supports clients on the development, implementation, monitoring and refinement of any Organising Committee’s policy and strategy for major events. We drive and support the bidding, resourcing and delivery of major events through the development of partnerships across the events sector alongside the sports, cities, home countries, regional bodies and event management companies. A key focus of this role is the continual improvement of the event-staging capacity within the elite sporting system to deliver world-class events in a competitive international environment. Gala Hospitality members boast of its following competencies in organizing sports events: • Knowledge of the international sports system and international sports organizations • Experience in working on major sporting events • Experience in leading high-profile and complex projects with defined objectives • A sound understanding of sports equity and experience of implementing sport equity initiatives • Project management experience, including evidence of risk management • Financial literacy • Experience in Marketing in relation to Major Events